Panama Government Purchase 2019-0-04-0-08-LV-011070:

“Included activities in the scope of the project:

-Support of the applications and software of the passport issuing system.
-Preventive and corrective maintenance of hardware, applications and software.
-Establish a preventive maintenance plan.
-Plan and coordinate activities for preventive and corrective support and maintenance.
-Perform replacement of equipment and parts.
-Execution of diagnostic tools.
-Modifications of the necessary systems for its normal operation.
-Delivery of monthly and occasional reports when necessary.
-Maintain a help desk system with its software for reporting, monitoring, and tracking incident reports and requests.
-24/7 support and maintenance for critical incidents.”

Reference value: $ 1,000,000.

Deadline for receipt of tenders: April 26, 2019.

See tender.