In Panama, a bill that regulates the activities of call centers has been approved, leaving companies in the sector free of direct and indirect taxes.

The National Assembly reported that, in a third debate, approval was given to Bill 653 which regulates the activity of call centers for commercial use.

According to a statement from the Assembly during the discussion, it was learned that only 32 call centers are operating in the country, despite the existence of 134 licenses issued by the Public Services Authority (ASEP). It was said that this activity generates around nine thousand jobs in the country. 

The document states that Project 653 proposes that call center operators will be free of direct and indirect taxes, contributions, fees, duties and national taxes.