Customer Service for $3 Million
In Panama, a Government Contact Center is tendered for services, which will provide attention through telephone calls, web chat, e-mail and other means. Panama Government Purchase 2019-1-46-0-08-LP-003549: “The Government Contact Center should have an Interactive Voice Response and Multiple Media Access (IVR) System and computer telephony integration (CTI) that allows agents to synchronously receive the […]