The strong commitment to transparency, their human sensitivity and the search for innovative solutions, characterize the career of more than 25 years of the general director of the Social Security Fund, Dino Mon Vásquez, who arrives at the institution with the mission of promoting a new era of efficiency and quality of service for the insured.

Dino Mon Vásquez was born in Panama, on October 26, 1970, to a father of Chinese descent and his mother of Honduran origin, which gives him human tools to understand the need of a population, sometimes without a voice, that claims to be heard and social justice; the highest priority in his management against the CSS.

Training and obtaining results

He has a solid academic training, which includes teaching at the Institute of Technology and Higher Studies in Monterrey, as director of the Industrial Engineering career and the University of Anáhuac Mexico as a teacher of the Actuary career. Since then, he has held positions in the Panamanian public sector in the former National Banking and Insurance and Reinsurance Commission of Panama.

He has also held positions in the insurance market, including his role as general manager of the World Group, and in his transition to becoming president of Mapfre Panama. Before assuming as CEO of the Social Security Fund, Mon Vásquez served as president of the USAAAR Express group, dedicated to the development of digital platforms and the provision of logistics services in the Republic of Panama

Accessibility and open dialogue, says Mon

Mon Vásquez will prioritize clear communication and accessibility with workers and policyholders, establishing close leadership. Your ability to connect with people will allow you to make sustained, fair and more empathetic decisions, with a comprehensive view of the social and financial problems that affect the sector.

International certifications in preventive modeling and advanced methods in actuarial and financial science, will allow you to face key challenges of the CSS, such as the reform of the Disability, Old Age and Death Program (IVM), the modernization of internal processes and the improvement in medical care and the supply of medicines.

The commitment of the new director Dino Mon Vásquez, will mark a before and after in the lives of all the insured of Panama and in the image with a “human face” of the highest social security institution, the “Social Security Fund”, with supplies of medicines, appointments a day, supplies and a service of excellence.