{"id":22518,"date":"2018-03-06T11:53:47","date_gmt":"2018-03-06T16:53:47","guid":{"rendered":"http:\/\/panamaadvisoryinternationalgroup.com\/blog\/?p=22518"},"modified":"2018-03-06T11:53:47","modified_gmt":"2018-03-06T16:53:47","slug":"law-extends-consumer-protection","status":"publish","type":"post","link":"https:\/\/panamaadvisoryinternationalgroup.com\/blog\/law-extends-consumer-protection\/","title":{"rendered":"Law that Extends Consumer Protection"},"content":{"rendered":"

\"\"<\/a><\/p>\n

In Panama, Acodeco will be able to decide on warranty complaints without going to court, when dealing with products worth up to $5,000 and in the case of vehicles, up to $30,000.<\/p>\n

The Authority for Consumer Protection and Defense of Competition (Acodeco), reported that on February 22 a law<\/a> came into force which is “…<\/em>\u00a0Law 14 of February 20, 2018, which extends the rights of consumers and increases the amount on which the Authority has competence to rule on complaints, up to B \/.<\/em><\/span>5,000.00 and for motor vehicles up to B \/.<\/span>\u00a030,000.00.<\/span>\u00a0<\/em>This allows a significant number of consumers, whose cases could not be resolved directly, had to take their claims to the Courts to obtain a decision.<\/em>“<\/span><\/p>\n

For the specific case of vehicles, he adds that “\u00a0…<\/em><\/span>The law provides that, if on the 61st day that a car under warranty being in the workshop, and it has not yet been repaired, the economic agent has the obligation to provide a vehicle of similar characteristics to the consumer for their use, while they await for delivery of their repaired car.<\/span>\u00a0<\/em>In the event that on the 105th day the motor vehicle under warranty has still not been repaired, the supplier will have to replace the vehicle with a new one, as long as it is damage that is preventing its safe use.\u00a0<\/em>“<\/span><\/p>\n

In relation to vehicle warranty, \u00d3scar Garc\u00eda<\/a>, administrator of Acodeco, told Prensa.com that “…<\/em>\u00a0‘there are cases in which customers have waited months or years for the repair of their vehicle because the part has not been found, meanwhile these consumers are without a car and frequently paying off a loan to the bank.<\/em>“<\/span><\/p>\n\n

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    In Panama, Acodeco will be able to decide on warranty complaints without going to court, when dealing with<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[10,12,247,241,39,248,34,33,62,42,219,11,249,243,7,246,244,44],"class_list":["post-22518","post","type-post","status-publish","format-standard","hentry","category-news-articles-panama-perpsective","tag-bocas-del-toro","tag-boquete","tag-boquete-boca-chica-real-estate","tag-boquete-real-estate","tag-buenaventura","tag-casco","tag-casco-antiguo","tag-casco-viejo","tag-coffee-in-panama","tag-estate-homes-in-panama","tag-move-to-panama","tag-offshore-real-estate","tag-panama-offshore-real-estate","tag-panama-papers","tag-panama-real-estate","tag-relocate-to-panama","tag-rum-in-panama","tag-travel-to-panama"],"yoast_head":"\nLaw that Extends Consumer Protection - Blog and 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